myan8 Privacy Policy
This page clearly explains how myan8 collects, manages, stores, and protects your personal data.
Introduction — Purpose of This Policy
myan8 is a platform for players in Myanmar to enjoy football betting, live casino, and slots games. We fully respect your personal data. This privacy policy explains in detail what information is collected when you use this platform, how it is used, who it is shared with, and what rights you have.
By continuing to use this platform, you are considered to have accepted the terms set out in this policy. If you do not agree with the policy, please contact our support team before using our services.
Types of Data We Collect
We collect the following types of data in order to provide our services and keep your account secure.
Personal Information
- Name, date of birth, and gender
- Contact details — email address, phone number
- Name and national ID / passport number provided during registration (for identity verification)
- Deposit and withdrawal records
Technical Information
- IP address, browser type, and version
- Device ID and operating system
- Gaming records — bet amounts, playing time, win/loss history
- Cookies and web access logs
Financial Information
- KBZPay, Wave Money, and AYA Pay numbers (for processing deposits and withdrawals only)
- Transfer records — deposit date, amount, and method
- Documents required for AML (Anti-Money Laundering) checks
Methods of Data Collection
We collect data through the following methods in order to provide this full range of services.
Data provided directly by you
This includes the information you fill in when opening an account (name, contact details, date of birth) and the financial details you provide during deposits and withdrawals. Because you review and submit this information yourself, we trust it to be accurate.
Automatically Collected Information
When you access the platform, your IP address, browser type, access time, and pages visited are automatically recorded via Cookies, log files, and tracking systems. This information is used mainly for platform security and troubleshooting.
Cookies and Tracking Technology
We use only Session Cookies (to maintain your login) and Functional Cookies (to remember your language and game preferences). We do not use tracking cookies for advertising. You can disable cookies through your browser settings, but some services may be limited as a result.
How We Use Your Information — Our Purposes
The information we collect is used only for the purposes listed below. We do not use it in any other way.
Account Security
Used to protect your account from unauthorised access and to verify your personal information.
Financial Processing
Required to carry out verification during deposits and withdrawals, and to maintain financial records.
Customer Support
Your account information is referenced to resolve your queries through our 24/7 Live Chat support.
Platform Improvement
We study usage patterns and identify issues to improve service quality. Only aggregated, non-personal data is used for this purpose.
Notifications
Your contact information is used to send you bonus and promotion updates, or important account-related notifications.
Responsible Gaming
Data is used to protect players under 21 and to action self-exclusion requests from those who ask for them.
Data Sharing Policy
We do not sell your personal information to third parties. It is shared only in the limited circumstances below.
Payment Partners
When processing deposits and withdrawals via KBZPay, Wave Money, and AYA Pay, only the necessary financial information is shared with these payment providers for that specific purpose. These companies handle data under their own privacy policies.
Legal Requests
If we receive a court order, legal proceedings, or a requirement under applicable law, we will provide only the information required, and will make every effort to notify you of the action taken.
Technology Service Providers
Technical data may be shared with server hosting, cloud services, and software providers needed to operate the platform. Data protection agreements are in place with these companies.
Data Storage and Security
myan8 applies industry-level security measures to protect your personal information.
SSL Encryption
All data transferred between the website and the server is protected with SSL (Secure Socket Layer) encryption, which prevents data from being intercepted.
Database Protection
Personal data is stored in an encrypted database with restricted access. Data that is no longer needed is deleted regularly.
Access Control
Access to data is strictly limited. Staff can only view the data they need to carry out their duties.
Data Retention Period
Player data is retained after account closure until all legal obligations are fulfilled. Financial records are kept only for the period required by applicable regulations.
Your Privacy Rights
As a user of the myan8 platform, you have the following rights regarding your personal data.
Right to Access and Copy
You can request to view the data we hold about you. Submit this request by emailing [email protected].
Right to Correction
You can request correction of inaccurate or incomplete personal data. This can be done through your account settings or via customer support.
Right to Deletion ("Forget Me")
You can request to close your account and delete your personal data. However, financial records that must be retained by law will only be deleted after the required retention period has passed, so this request may not be fully fulfilled at the same time.
Right to Restrict and Object
If you wish to object to the way we handle your data, contact us at [email protected]. You can also request to be removed from promotional communications at any time.
Cookies Policy
Cookies are small data files stored in your browser when you visit a website. This section explains how we use these files.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Session Cookies | To keep you logged in | Disabling will prevent login |
| Functional Cookies | To remember language and preferences | Can be disabled (settings will reset) |
| Analytics Cookies | To understand how the platform is used | Can be disabled |
| Advertising Cookies | Not used | Not applicable |
Under 21 Protection Policy
The myan8 platform is only open to players aged 21 and above.
Age Verification
A date of birth check is carried out at registration, and verification via national ID or passport may be requested. If a user is found to be under 21, the account will be immediately closed and the data deleted.
Minors' Personal Data
We do not knowingly collect personal data from anyone under 21. If we become aware that such data has been collected, it will be deleted immediately. Parents or guardians can contact us at [email protected].
How Policy Changes Are Handled
We may update this privacy policy from time to time. You will be notified in advance of any changes.
How We Notify You
For significant changes, we will send advance notice to your registered email address and post a prominent announcement on the platform. Continued use of the platform after a policy change means you accept the updated policy.
Revision History
Previous versions of this policy are kept for a period and can be provided upon request. Always check the "Last Updated" date at the top of this section to confirm you are reading the latest version.
Contact Us for Privacy Matters
If you have questions, requests, or concerns about how we handle your data under the myan8 privacy policy, you can reach us through the following channels.
24/7 Live Chat
You can reach us immediately in Burmese through our 24/7 customer support Live Chat. Privacy matters can be discussed with full confidentiality.
Email Contact
For data requests or policy-related enquiries —
[email protected]